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Text message notifications

To enable SMS-based status notifications, you must create and configure a Twilio account.

Email notifications

  • Emails from WordPress can sometimes end in spam, we recommend the usage of SMTP protocol via your email.
  • Recommended free plugin for SMTP setup (supports Google, Office365, Zoho, etc.) FluentSMTP.

Overview: SNG Notification Manager

SNG Notification Manager is a WordPress plugin built exclusively for Sweep&Go users to notify clients about changes in the status of their scheduled cleaning appointments. The plugin allows you to fully personalize all Sweep&Go notification types, including On the Way, Job Complete, Job Skipped, and Off Schedule messages.

Notifications can be sent automatically via SMS or email and can be customized using dynamic variables to match your branding and communication style. The plugin also receives client replies and forwards them to your field tech number, a custom phone number, or an email address of your choice.

For clients with dangerous dogs, the On the Way notification can include predefined response options, allowing them to confirm whether their yard is safe to enter at the scheduled time.

Key Features

  • Fully Personalized Notifications
    Customize message templates for all Sweep&Go notifications, including:

    • On the Way
    • Job Complete
    • Job Skipped
    • Off Schedule

  • Automated Status-Based Messaging
    Automatically send SMS or email notifications when a job status changes.

  • Reply Forwarding
    Receive client replies and forward them to your chosen phone number or email address.

  • Dynamic Message Templates
    Personalize notification content using a wide range of dynamic variables for clear, relevant, and professional communication.

  • Conversation History
    All incoming and outgoing messages are stored and grouped as conversations, accessible via the plugin’s Entries table.

  • User-Friendly Interface
    Manage notification templates and settings easily from your WordPress dashboard.

  • Sweep&Go Integration
    Works seamlessly with your existing Sweep&Go client database for hassle-free operations.

SNG Notification Manager is the ideal solution for keeping Sweep&Go clients and technicians informed in real time. With fully customizable notifications, conversation tracking, and automated delivery, the plugin gives you complete control over every client interaction while maintaining a professional customer experience.