Analytics
Navigate to WP Admin → SNG Lead Recovery → Analytics.
The Analytics page shows how many quotes are started, abandoned, and recovered — and how well your recovery reminders are working.
Filters
| Filter | Description |
|---|---|
| Date range | Start and end date. Default: the last 30 days. |
| Status | Only include leads with a specific status. |
| Traffic source | Where the visitor came from — utm_source, the referring website, or direct. |
| Device | Desktop, Tablet, or Mobile. |
| Chart period | Show the charts per day, week, or month. |
Click Filter to update the page.
Metrics
| Metric | Description |
|---|---|
| Quotes Started | Visitors who began the onboarding form |
| Quotes Completed | Visitors who finished the signup (including recovered ones) |
| Quotes Abandoned | Visitors who were marked abandoned at any point |
| Quotes Recovered | Abandoned visitors who came back through their resume link and finished |
| Recovery Rate | Recovered ÷ Abandoned |
| Avg. Completion | Average progress of all leads in the range |
| Recovered via Email | Recovered leads that received a recovery email |
| Recovered via SMS | Recovered leads that received a recovery SMS |
Charts
| Chart | Description |
|---|---|
| Activity Chart | Started, Completed, Abandoned, and Recovered over time |
| Recovery Rate Over Time | Your recovery rate percentage per day, week, or month |
| Recovery by Channel | How recovered leads were reached: Email only, SMS only, Email + SMS, or No reminder |
Exporting
Click Export CSV next to the page title to download the metrics and the chart data for the current filters.
Info
Traffic source and device are recorded from the moment the lead is created. Leads captured before this data was tracked will not appear in those filters.